Our system maintenance is scheduled from Friday, 24 October 2025, 10:45 pm until Sunday, 26 October 2025, 6:00 am. We have chosen this timing to minimise any disruption to your banking activities.

We are making important system upgrades to give you a smoother, safer, and more reliable card payment experience. This maintenance helps us keep improving our services so your banking with BSN stays simple and worry-free.

Only certain services will be temporarily unavailable during this time, as shown in the table below so you can plan your activities easily.

We are sorry, your BSN Debit Card will not be available for use while our system is undergoing maintenance.

To avoid any hiccups, try to complete your important transactions before the maintenance starts. Once it is done, your card will be ready to use as usual.

Thank you for your patience while we work behind the scenes to make your banking experience even better.

Don’t worry, we have got you covered. If your card is lost or stolen, please call the BSN Contact Centre at 03-2613 1900 right away. Our team will assist you immediately.

Yes, you can. Most services will continue as usual, only certain services as highlighted in the table above will be affected.

To be safe, we recommend completing any urgent transactions before the maintenance begins.

No, it will not be impacted. BSN Credit Card transactions at Point-of-Sale (POS) terminals will continue as normal. You can still make your purchases with confidence.

You can still shop online with your BSN Credit Card but only for transactions that do not require a 6-digit PIN (BOSS Code) sent via SMS.

Any online purchase that needs BOSS Code verification will be temporarily unavailable while the maintenance is happening.

Once everything’s back up, you will be able to make all your usual online purchases again.

Don’t worry, we have got you covered. If your card is lost or stolen, please call the BSN Contact Centre at 03-2613 1900 right away. Our team will assist you immediately.

We are sorry, but ATM and CDM services will be temporarily unavailable during the maintenance period. If you need to withdraw or transfer funds, please plan ahead to avoid any inconvenience during the maintenance period. 

To avoid any inconvenience, we encourage you to complete your essential transactions before 24 October 2025. That way, your banking plans can go on smoothly. 

Yes, we will make sure you are informed in advance through our official BSN channels, including:

• BSN Website
• BSN Social Media Platforms
• myBSN Internet Banking (Pop-Up Banner Notification)
• myBSN Mobile App (Pop-Up Notification)
• Posters at BSN Branches

You will always know what is happening and when.

We will share updates once all services are restored through our official channels, including the BSN website and social media pages. You will be the first to know when things are running as usual again.