IMPORTANT NOTICE:

Beginning 1 July 2023, transactions performed through myBSN Internet Banking, including FPX, would require authentication via BSNSecure. The use of SMS OTP/TAC will permanently cease effective 1 July 2023.

This is a part of our ongoing effort to combat financial scams and frauds relating to SMS OTP/TAC, in line with the regulatory requirement and best practices.

IMPORTANT NOTES:

  • Upon successful BSNSecure registration, customers can only perform myBSN Internet Banking transactions after 12 hours (Cooling-off Period).
  • This is to provide enhanced protection for customers in our effort to prevent unauthorised transactions.

BSNSecure is an enhanced online security feature for myBSN Internet Banking.

The BSNSecure Application allows you to authorise your myBSN Internet Banking transactions safely and seamlessly through your registered mobile device.

Once you have registered and activated the BSNSecure Application as a mode of authorisation, this will be the default method to approve ALL your myBSN Internet Banking transactions, replacing the SMS TAC that will be ceased effective 1 July 2023.

BENEFITS OF BSNSecure
  • An easier and safer way to authorise myBSN transactions.
  • Authentication through customer registered devices.
  • Avoid being exposed to SMS TAC fraud.
  • No need to wait for SMS TAC to authorise myBSN transaction.
HOW TO AUTHORISE myBSN INTERNET BANKING TRANSACTIONS WITH BSNSecure?

Secure Verification
  • A Push Notification alert will be sent to your registered mobile device to authorise myBSN Internet Banking transactions. You are required to tap on the notification to Approve or Reject the transaction within 60 seconds.

Note: Secure Verification (Push Notification) will be the default mode to approve all your myBSN Internet Banking transactions.

Secure TAC
  • In the event of no Secure Verification (Push Notification) received due to connectivity issues, Secure TAC will serve as a way for you to authorize myBSN Internet Banking transactions.
  • A 6-digit Secure TAC number will be generated on the BSNSecure Application. You can use the number to authorise selected transactions performed via myBSN Internet Banking.

Note: The number will appear and refresh every 60 seconds.

HOW TO REGISTER BSNSecure APPLICATION? (Registration & Activation)

Here are the simple steps for you to complete the BSNSecure Application registration.

Launch the application upon successful downloaded and tap on “Register Now” button.

Launch the application upon successful downloaded and tap on “Register Now” button.

Proceed to enter myBSN Internet Banking Username and Password.

Proceed to enter myBSN Internet Banking Username and Password.

Insert Device Name, ID number & click Submit to confirm.

  • Device Name/Phone Model: (Example: iPhone 14 Pro/ Galaxy S23 Ultra/ Huawei P60 Pro).
  • ID Number/Identification Card Number: (Example: 95131314***).

Insert Device Name, ID number & click Submit to confirm.

  • Device Name/Phone Model: (Example: iPhone 14 Pro/ Galaxy S23 Ultra/ Huawei P60 Pro).
  • ID Number/Identification Card Number: (Example: 95131314***).

Insert SMS OTP for validation to proceed with Activation.

Insert SMS OTP for validation to proceed with Activation.

Upon successful registration and activation, an acknowledgement screen will be shown to you on the BSNSecure Application.

Upon successful registration and activation, an acknowledgement screen will be shown to you on the BSNSecure Application.

Launch the application upon successful downloaded and tap on “Register Now” button.

Launch the application upon successful downloaded and tap on “Register Now” button.

Proceed to enter myBSN Internet Banking Username and Password.

Proceed to enter myBSN Internet Banking Username and Password.

Insert Device Name, ID number & click Submit to confirm.

  • Device Name/Phone Model: (Example: iPhone 14 Pro/ Galaxy S23 Ultra/ Huawei P60 Pro).
  • ID Number/Identification Card Number: (Example: 95131314***).

Insert Device Name, ID number & click Submit to confirm.

  • Device Name/Phone Model: (Example: iPhone 14 Pro/ Galaxy S23 Ultra/ Huawei P60 Pro).
  • ID Number/Identification Card Number: (Example: 95131314***).

Insert SMS OTP for validation to proceed with Activation.

Insert SMS OTP for validation to proceed with Activation.

Upon successful registration and activation, an acknowledgement screen will be shown to you on the BSNSecure Application.

Upon successful registration and activation, an acknowledgement screen will be shown to you on the BSNSecure Application.

WATCH HOW TO DOWNLOAD, REGISTER AND AUTHORISE BSNSecure

WATCH HOW TO DE-REGISTER BSNSecure 

List of transactions requires authorisation using BSNSecure
Types of TransactionsType of Authentication
NABSNSecureSMS OTP / TAC
Login to myBSN Internet Banking✔️
View Account Balance & Transaction History✔️
E-Statement Download✔️
Own Account Transfer & Payment (includes BSN Credit Card & Financing)✔️
e-SSP Savings✔️
Debit Card
  • Update Purchase Limit
  • Update Overseas Transaction Status
  • Update Online Purchase Status
  • Report Lost / Stolen Card
✔️
Adding New Favorites (3rd Party Account, DuitNow Transfer, JomPAY)✔️
NAD (DuitNow) Settings✔️
Other Account Maintenance ✔️
Favorite Transfer & Payment ✔️
Open Transfer (DuitNow, 3rd party Account Transfer) ✔️
Open Payment (JomPAY, Billers, Prepaid Top-up, U-Pin Purchase, 3rd party Credit Card / Financing, FPX) ✔️
Recurring (Standing Instruction) ✔️
Account Setting (myBSN)
  • Update Profile
  • Update Security Questions & Answers
  • Update Online Image
  • Update Transaction Limit
  • Change Password
✔️
Future Transfer & Recurring (SI)
  • 3rd Party Account, DuitNow Transfer, JomPAY
✔️
Safe Switch✔️
myBSN Internet Banking registration ✔️
BSNSecure Device Registration / Activation ✔️
Forgot Password ✔️

DOWNLOAD BSNSecure APP

Device (OS) Requirement:

IOS: iOS 12 or later
Android: 9.0 or later
Huawei: 9.0

  

  

NOTE:

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