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Kerjaya di BSN
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Head, Islamic Banking |
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Main Responsibilities:
- Plan, lead and manage the business directions and
operational activities of the department in order to ensure strategic and
financial objectives of the Bank are achieved.
- Develop a business model and operational framework
for the setting up of BSN Islamic Banking.
- Collect and analyze market / data feedback for
product enhancement / improvement.
- Able to prospect, evaluate and support new business
opportunities.
Requirements:
- Degree in Finance / Business Administration /
Economics / Information Technology. Those with MBA will be an added advantage.
- 10 years experience in financial institution with
at least 5 years in managerial capacity and Islamic product exposure.
- Possess strong leadership quality, dynamic,
innovative and result-driven.
- Able to work under pressure.
- Excellent interpersonal, communication and
presentation skills.
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Executive, Contact Centre
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Main Responsibilities:
- Call customers to ensure prompt
actions taken against all delinquent / NPL accounts.
- Prepare and monitor periodic reports
on all delinquent / NPL accounts.
- Ensure timely updates on work
progress, call tracking and customer feedback.
- Ensure customer issues are attended
in a timely and proper manner.
- Follow up to ensure completion of
recovery within specified performance parameters.
- Attend to queries and requests from
customers on documentation and other outstanding credit related issues.
- Ensure compliance with BNM regulatory
requirements.
Requirements:
- SPM / STPM holders with working
experience in collection (from collection agency / banks)
- Fresh graduates are encouraged to
apply as training will be provided.
- Good command of English and Bahasa Malaysia.
- Should be proactive, analytical,
innovative and result-driven.
- Excellent interpersonal and
communication skills.
- Must be a team player.
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Executive, Quality Return to title
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Responsibilities:
- To prepare project papers, management
committee papers and undertake research on quality programmes and activities to
be implemented throughout the Bank.
- To clearly identify critical business
issues, make proposals for enhancement and implement approved proposals according
to deadlines.
- To lead, manage, drive and monitor quality
programmes and activities set by the department.
- To coordinate and develop relationships
with divisions, departments and branches to implement quality programmes.
- To maintain and develop good relationship
with regulatory bodies on current quality initiatives.
- To be responsible in monitoring or
developing Banking Quality Indicators.
Requirements:
- Minimum a 2nd Class Upper Degree in
Business Administration from a reputable university.
- Familiar with quality methodologies &
experienced in the implementation of quality programs.
- Familiar with ISO certification
requirements.
- Fast thinker, analytical and good problem
solving abilities.
- Excellent interpersonal, communication and
presentation skills.
- Self motivated with the ability to
multi-task, work independently and work under tight deadlines.
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Executive, Organisation & Methods Return to title
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Responsibilities:
- To
develop effective standard operating procedures guidelines and work processes
for banking products and services to be applied throughout the Bank’s extensive
branch network.
- To
enhance existing procedures and work processes to ensure its continued
effectiveness and relevance.
- To play a
key role in improving the quality of work processes without compromising on
risk and compliance issues.
- To be the
coordinator or person-in-charge of resolving operational issues raised by
branches.
Requirements:
- Minimum a
2nd Class Upper Degree in Finance / Banking / Business Administration from a
reputable university.
- At least
3 years experience in organisation & methods or in branch banking
operations.
- Experience
in handling and resolving branch operations issues.
- Excellent
skills in writing procedures and high quality research papers.
- Excellent
interpersonal with good presentation skills.
- Strong
leadership qualities and able to guide / direct branch operations.
Industrial Relations Officer Return to title
Main Responsibilities:
- To assist Head of Industrial Relations in developing, formulating
and implementing the bank's Industrial Relations ( IR ) policies and
procedures.
- To draft show cause letters, charges, punishment letters,
prosecution of Domestic Inquiry and internal consultation of disciplinary
actions against employees.
- To assist in discussion with the Union in all IR-related issues.
- To conduct primary investigations and prepare investigation report
for management's evaluation.
- To conduct formal inquiry in the event of gross misconduct.
- To investigate and escalate staff grievances to the appropriate
channels.
- To ensure adherence to all relevant employment-related
legislations, HR policies and good practices in order to minimize business
risks.
Requirements:
- A recognized degree in Human Resource Management / Law from
reputable universities.
- Diploma in Industrial Relations will have an added advantage.
- 2 to 3 years working experience in handling IR matters.
- Strong command of both written and spoken Bahasa Malaysia and English.
- A positive team player who is detailed, organized, efficient and
trustworthy.
- Excellent communication and interpersonal skills.
- Able to work under pressure and meet tight deadlines.
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Systems Analyst Return to title
(Kuala Lumpur)
Main Responsibilities:
- Responsible for application system / user support.
- Responsible for developing cost analysis, design
considerations, program coding, testing and system documentation (
technical specifications / user guide / operation guide ).
- Lead users to implement new application and
facilitate continuous improvement.
- Responsible for project coordination & planning
to meet the target dates of projects and implementation of time-lines.
Requirements:
- Recognized degree in Computer Science or Information
Technology from a reputable university.
- Minimum 2 years working experience in software
development.
- Able to work independently with minimum supervision.
- Must have analytical mind to provide good logical
problem solving skills.
- Possess good verbal and written communication skills
in Bahasa Malaysia and English.
- Experience in project management will be useful.
- Knowledge / Experience in IBM mainframe with Z / OS
is preferred.
- Knowledge / Experience in any of the following will
be an advantage - DB2 / Orac, Cool-gen, SQL, COBOL.
- Knowledge in System Development Life Cycle ( SDLC ).
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Manager, Application Development (IT) Return to title
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(Kuala Lumpur)
Main Responsibilities:
- To plan, coordinate, direct and design system
application development related activities, as well as provide
administrative direction.
- To monitor projects as well as maintenance of
application systems.
- To work closely with decision-makers in the
organization to identify, recommend, develop, implement and support cost
effective technological solutions.
- To participate in all phases of the Software
Development Life Cycle (SDLC) to deliver applications that address
business requirements.
- To define and implement system policies, procedures
and best practices.
- To initiate and implement impro
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